Language job opportunities
At Aon, we take pride in being a truly global company that serves clients across the continents. With our commitment to providing exceptional service to our global clients, we understand the importance of effective communication. Therefore, we are actively searching for professionals and language-speaker graduates to join our team. Regardless of whether you are proficient in commonly spoken languages, or have expertise in less widely spoken languages, your skills will play a crucial role in our ability to understand and cater to our clients' needs.
Who we're looking for
As a language speaker at Aon, you will have the opportunity to work hand in hand with colleagues and clients across different countries, cultures, and industries. Your language proficiency will enable you to bridge communication gaps, facilitate effective negotiations, and build strong relationships with our clients.
We are currently seeking candidates with knowledge of the following foreign languages:
German, French, Italian, Spanish, Dutch, Portuguese, English
Contact Centre Representative with Spanish
I appreciate the way this job gives a chance to work in a multicultural environment as we have contact with people from all over the world on a daily basis. It is also a good way to develop and polish your linguistic skills. You can learn how to take your time management and productivity to the next level as the position is full of challenges as well as opportunities of advancement.
Contact Centre Representative with Spanish
Personally, I enjoy more living in countries where people do not speak my native language because in that way, I am forced out of my comfort zone nevertheless, the lack usage of your native language (written and spoken) could lead to dustiness. Since I started to work for ECC, I had the chance to speak in my native tongue as part of my daily life and allowed me to keep my native language polished. As a language speaker you are also occasionally exposed to tasks and materials where your knowledge of the language is needed, this could put you in the spotlight and help your career development within the company.
Moreover, language speakers could also apply for Quality Analyst (QA) position and assist the QA’s team to, among other things, set the standards for the new colleagues to come.
Contact Centre Representative with French
As a French speaker, I feel that I have a certain role to play within the Employee Contact Centre team. Since the contact centre consists of around 30-40 agents, but only 3 or 4 of us speak French, you have this extra responsibility, as you know the language and specifics of the French system more than anyone else, to deliver for the client, to take care of the employees and most importantly to help them.
Also, I feel I can really be part of a change and make things better. I can develop solutions or ideas for the employees, the benefit portal, but also being helpful to my coworkers. As we can still help French employees in English, it is important for me to be able to assist my coworkers if they have any questions about how the French system works, or about the specifics of a given client.
Contact Centre Service Delivery Manager
I’ve been a part of the Contact Centre Team for almost 5 years now, and it’s probably one of the most dynamic and diverse places you could work in. We employ colleagues speaking 9 different languages, coming from different walks of life and from countries all over the world. The buzzing environment allows for continuous exchange of ideas and values, and this goes beyond the remote/virtual models of work we accommodate. The representatives who speak more than one language have an opportunity to constantly polish their skills, and these can later be applied for senior roles in the team or within other lines of business in Krakow.
Client Service Delivery Specialist with German
Aon has been a game-changer for me. The place where you can continuously learn and develop professionally. One of the aspects I enjoy about my role is to utilize my language skills and intercultural competence. The daily interaction with German language and colleagues enriches my work experience.
Aon provides a supportive and appreciative environment, which fosters my passion for languages, for work and international collaboration. I am grateful to be a part of such a dynamic and diverse team at Aon as Client Service Delivery Specialist.
Just graduated from university or have extensive work experience? Find out more about the kind of candidates we are looking for:
- For those looking to kick-start their careers, we welcome individuals without prior experience who are eager to learn and grow. Aon provides comprehensive training and support to help you excel in your role and develop into a successful professional.
- For those with experience in accounting, administrative work, analysis, or people management, Aon offers exciting opportunities to further enhance your skills and expertise. We recognize the value of your expertise and provide an environment that fosters growth and advancement.
Regardless of your level of experience, at Aon, you will find something tailor-made for you. We believe in empowering our employees and providing a collaborative and inclusive work environment that encourages personal and professional development.
Areas in which you can work with knowledge of specific languages
Commercial Risk Department – its area of operation is comprehensive advice on insurance risk management for our clients in various European and global markets. The team works with German, French, and Dutch, supporting our brokers and consultants who directly serve clients in data management, insurance policy preparation, and invoice and commission settlement.
Employee Contact Centre – team of colleagues responsible for serving clients in different countries. The team deals with inquiries regarding access to complex benefit packages. Colleagues contact clients through 3 communication channels: phones, web chats, and emails. The languages in which the team works are German, French, Italian, Spanish, Dutch, Portuguese and English.